Wire is the leading end-to-end encrypted communication platform, trusted by businesses, critical infrastructure providers, and governments worldwide. We prioritise privacy as a fundamental right, delivering the most secure communication experience across various industries. Our cutting-edge encryption technology and robust security measures have made us a trusted partner in the technology, finance, healthcare, and government sectors.

Wire is seeking a talented and motivated individual to step into the role of Presales Engineer. This role is a part of the Services Delivery & Solutions team at Wire. Wire is bringing a cutting-edge secure communications solution to the marketplace and as our business grows we are expanding and refining our commercial organisation.

If you're passionate about redefining secure communication and want to be part of an innovative team, join us as a Presales Engineer. Together, let's build a world where privacy and security shape the future of communication.

• Employment Type: Permanent

• Role: Presales Engineer

• Previous working experience: 2 - 5 years

• Working hours: 40hrs/week

• Working Location: Germany/ Berlin/ Remote EU

• Reports to: VP Services Delivery & Solutions

• Desired start date: As soon as possible

The Presales Engineer plays an important role in Wire’s Commercial Organization. As a Presales Engineer, you will support the sales process by providing in-depth technical expertise and guidance during customer engagements. Wire is developing some of the most advanced encrypted communications solutions that are available. Customers come to Wire to find secure and innovative solutions for protecting their most sensitive information. Therefore you will need to develop a deep understanding of Wire’s sales process, products and technologies so that you can help the Sales Team drive customer value and articulate the benefits of Wire’s product portfolio. You will overcome technical objections that may be presented as obstacles or challenges during the sales process, and convert these into business outcomes. This means that the ability to clearly articulate complex ideas is crucial to winning new business opportunities and helping Wire grow.

Wire offers both SaaS deployments for customers and on-premises deployments that include the entire client-server architecture. Wire‘s end-user applications span iOS, Android, Windows, Mac, and a web-application. The Presales Engineer will help prospective customers understand the benefits of these deployment options and thus strengthen the value proposition of Wire’s product portfolio and lead to success in acquiring new customers.

RESPONSIBILITIES

• Develop and maintain a deep understanding of Wire’s technical architecture and capabilities.

• Support sales meetings with technical- and product expertise

• Evaluate customer use cases for fit with Wire products and technologies

• Lead complex technical discussions regarding Wire’s technology, security, features & functionality, and integrations.

• Own the proof of value (POV) process, by recommending key success criteria and managing the key technical stakeholders.

• Assist in the preparation of RFPs and RFIs by providing technical insights and responses.

• Work closely with the Product and Engineering teams to address customer requirements and feedback.

• Overcome technical objections from customers

• Deliver Wire product demonstrations

• Deliver Wire use case documentation to support the POV process.

• Explain Wire’s On-premises deployment process and requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

• Full professional fluency (written and spoken) in German and English languages.

• 2+ years as a successful Pre-Sales Engineer / Solutions Consultant OR 5+ years in a Professional Services/Consulting role that is client-facing and involves sales scenarios.

• Understanding and experience of MEDDPIC or enterprise sales processes that drive value based outcomes.

• Proven experience as a Presales Engineer or in a similar technical role.

• International experience, supporting customers and co-workers in diverse and global settings.

• Solid understanding of software development methodologies (Agile, Scrum, etc.).

• Excellent problem-solving skills with the ability to think critically and analytically.

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

• Willing to travel to customer locations throughout the assigned region

• Join a market-proven (>1,000 customers) company and drive Wire to become the worldwide market leader.

• Enjoy a yearly education budget of 1000 EUR to strengthen personal capabilities.

• With an Urban Sports Club subscription, stay balanced and mentally and physically healthy!

• Work from a beautiful office in the heart of Berlin or choose a mix of working from anywhere vs. spending selected days together in our office to connect on a personal level

• Enjoy fresh breakfast in the office, daily fruits, snacks, free soft drinks, and the world's best Barista coffee machine.

• Wire is an equal opportunity employer and does not discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, or race.

If you are a Presales Engineer with a proven track record of supporting sales growth, we encourage you to apply and join our dedicated team at Wire. Together, we will shape the future of Wire through an unwavering commitment to quality and innovation.

Have we caught your interest? Apply here or send your CV or questions to jobs@wire.com

We look forward to hearing from you!

We're building a secure, easy-to-use, and feature-rich communication tool with the latest technologies. We don't just create software — we're also impacting national and international committees. Our research and development occur at our Berlin headquarters and other locations in Europe and the USA, where we embrace diversity and adhere to the strictest data protection standards. We see regulations as a foundation supporting our commitment to secure our customer's communication.