Join us at Wire, the leading end-to-end encrypted communication platform driving secure collaboration for businesses, critical infrastructure, and governments. We prioritise privacy as a fundamental right, providing organisations across industries with the most secure communication experience possible. Our cutting-edge encryption technology and robust security measures have made us a trusted partner in the technology, finance, healthcare, and government sectors. If you're driven by the mission to redefine secure communication and want to be part of an innovative and dynamic team, join us at Wire. Together, we'll build a world where privacy and security are the foundation of modern communication.

We are looking for a Deployment Support Engineer to complement our Deployment Operations Team. In this role, you will build, improve and manage our automations and deployment infrastructure, to ensure the reliability, resilience, availability and observability of our product.

• Employment Type: Permanent

• Role: Deployment Support Engineer

• Previous working experience: 5+ years in the DevOps / SRE / Platform Engineering field

• Working hours: 40hrs/week

• Working Location: Remote EU/Berlin

• Reports to: Senior Director, Services Delivery Engineering

• Desired start date: As soon as possible

Be ready to play a key role in our Deployment Operations team. You will work closely with the Cloud, Infrastructure & Operations team and other teams regularly.

RESPONSIBILITIES

• Deploy and run our Backend services in customer environments on Kubernetes.

• Support our customers with operating our backend services on-premise (incl. air-gapped) and deploy on-prem-like staging environments on VMs/Bare-metal platforms for our internal QA processes

• Automate our infrastructure deployments and management with IaC (using Kubernetes, Terraform, Nix, Ansible, Concourse, GitHub Actions and others)

• Ensure services are up and running for our customers 24/7

• Work on Open Source code, contribute to various upstream projects

• Bachelor's degree in Computer Science or equivalent industry experience

• 5+ years of professional experience in Operations, DevOps, SRE, or Platform Engineering roles

• Proven track record of managing Deployments on and of Kubernetes based Platforms using Infrastructure as Code

• Passionate about designing, building, and debugging distributed and scalable systems

• Strong Linux background, including the ability to analyse and troubleshoot OS-level and networking issues

• On-premise deployment / operations experience

• Experience in automating containerized builds and deployments

• Strong programming skills in at least one of the following programming languages:

  • Haskell, Rust, C, Java, Go

• Hands-on experience with most of the following: Kubernetes (Operators), Terraform, Helm, Nix, Ansible, Systemd.

• Have worked with many different virtualization and containerization platforms, including at least Docker, KVM, LXC

• Have a proven track record of working with Open Source / Free Software communities.

• Experience managing observability and monitoring with e.g. Prometheus, Loki, Grafana

• Experience debugging network issues using packet capture tools

• Has a Solid understanding of modern software-development lifecycle methodologies (Agile, DevOps, GitOps, etc.).

• Experience managing Cassandra, ElasticSearch, Redis or RabbitMQ is a plus

• Interest in statically-typed functional programming languages is a plus

• Strong communication and interpersonal skills are a must, with the ability to collaborate effectively across teams

• Join a market-proven (>1,000 customers) company and drive Wire to become the worldwide market leader.

• We're not only developing the future of secured collaboration platforms but also investing in our development: Every new team member gets a yearly education budget granted and can benefit from a holistic cafeteria system to strengthen personal capabilities.

• With an Urban Sports Club subscription, we will ensure that our employees stay balanced and mentally and physically healthy!

• We have a beautiful office in the heart of Berlin and offer our team a mix of working from anywhere vs. spending selected days together in our office to connect on a personal level.

• Enjoy fresh breakfast in the office, daily fruits, snacks, free soft drinks, and the world's best Barista coffee machine.

• Wire is an equal opportunities employer and does not discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability or race.

If you are a Deployment Support Engineer with a proven track record of driving quality and excellence, we encourage you to apply and join our dedicated team at Wire. Together, we will shape the future of WIRE through an unwavering commitment to quality and innovation.

Have we caught your interest? Please apply or send your questions to jobs@wire.com

We look forward to hearing from you!

We're building a secure, easy-to-use, and feature-rich communication tool with the latest technologies. We don't just create software — we're also impacting national and international committees. Our research and development occur at our Berlin headquarters and other locations in Europe and the USA, where we embrace diversity and adhere to the strictest data protection standards. We see regulations as a foundation supporting our commitment to secure our customer's communication.