As part of our operations team, you will work intensively with our Marketing Cloud and support our account management. The processing of inquiries from our customers from the automotive sector and trade as well as questions around data-based marketing are part of your daily tasks, which you solve independently, purposefully & with a high team orientation. You will contribute significantly to the success of the company's goals. A holistic company- and team onboarding will make you a valuable member of VEACT GmbH after a short time.

More specifically, you will:

Supporting & ensuring cross-divisional, cross-functional and cross-schedule operational business processes
Handle individual customer inquiries around data-driven marketing
Processing & automation of marketing and advertising campaigns via our marketing cloud
Creation of evaluations with the help of various tools as well as constant data maintenance with our CRM system
Efficient organization of the operative day-to-day business in the areas of Account Management and Dealer Operations with regard to administrative tasks
Support of various projects and analyses in different areas of Aftersales Marketing
Coordination of and cooperation with our working students in the Dealer Support Team optional

Who you are and what you bring:

Completed studies in the field of business administration, economics, digital business, marketing or similar or completion of commercial training
Business fluent in German and good language skills in English
First professional experience in the automotive industry and/or in marketing is an advantage
Great interest in topics such as automotive, digitalization, Big Data, and marketing
Structured, independent, and solution-oriented way of working with high team and customer orientation
Willingness to quickly familiarize yourself with new systems and task areas and to take responsibility for them holistically
Self-confidence, proactivity in dealing with people and a high level of social competence

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About us

Founded in 2010, VEACT develops and distributes a software-based platform for digitalising marketing processes in the automotive industry. With self-learning technology and a broad automotive know-how, VEACT supports its customers in making marketing and sales processes more efficient through data. To do this, VEACT uses all available data sources, such as invoices, service histories, satisfaction queries, and campaign data and condenses them into a customer profile. The aim is to process this information qualitatively so that it can be used to create individual customer profiles and recommendations for action (predictive customer intelligence).

Car dealerships and manufacturers benefit from lower process costs, improved customer loyalty and, thus, higher sales.

VEACT now has c.€15 million in revenue and c.100 FTE and is an established scaleup within the automotive software ecosystem and the secret weapon behind some of the world's biggest car dealerships and OEMs. The market, demand, and potential look fantastic. In Europe, 380,000 car dealerships and repair shops generate a turnover of €170 billion in aftersales.

Over the coming period, VEACT is embarking on a European scaling journey and is seeking to expand its footprint to enhance its growth trajectory.

Why don’t you join us?

We're a dynamic company with big potential
We offer a unique solution to our customers combining automotive and big data
Here you'd be getting a lot of responsibility and an unparalleled career boost to match your ambitions
We're a place where the focus is on getting things done and not on approvals or hierarchy

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