Your mission
We are seeking an experienced Head of Customer Success & Support to lead and scale our customer success and support department and drive strategic initiatives that maximize customer retention, satisfaction, and product adoption. You will lead a high-performing team and collaborate cross-functionally to ensure our customers receive outstanding support and value from our products.
About us
Rencore is a B2B software company providing award-winning solutions essential for organizations to stay in control of Microsoft Office 365, SharePoint, Teams, Azure and the Power Platform. We empower organizations to identify, manage and mitigate the risks of uncontrolled platform growth and customization by providing invaluable insights, advice, and tools to scale operations through automation. We believe in non-hierarchical structures, empowerment and open communication. Our Team of 37 highly dedicated and motivated team members (internally called Team Awesome) do everything to enable us to enter Mach 1 speed. We are a diverse workforce working out of 7 countries, where collaboration and communication are paramount. Our people enjoy a good laugh, Bavarian pretzels and strive to win.
OUR MISSION
We at Rencore firmly believe that governance can be fun! That's why we develop tools that help our customers to easily identify, manage and mitigate the risks of uncontrolled cloud growth by providing invaluable insights, advice, and empowering them to act.