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Site Reliability Engineer (m/f/x)



Software Engineering
Posted on Tuesday, April 2, 2024
Your mission
As a Site Reliability Engineer (SRE) you ensure the seamless operation of our user-facing services and production systems. A SRE will start our SRE journey and become the guardian of our digital infrastructure, proactively preventing incidents, enhancing system resilience, and driving initiatives to streamline operations. Your expertise in establishing and maintaining Service Level Indicators (SLIs) and Objectives (SLOs) will provide invaluable insights into our system's health and performance, ultimately ensuring uninterrupted services for our users and positioning Rencore Software for sustained success in the competitive landscape.
Your profile
Key Responsibilities

1. Emergency Response and Incident Management: Proactively prevent incidents and enhance system resilience both by preemptive actions. Responding to incidents and alerts from our systems and seeing them through to a conclusion.

2. Monitoring and Automation: Develop monitoring solutions that alert on symptoms to prevent outages. Document all actions to facilitate repeatability and automation, leveraging the Rencore Software product to enhance operational efficiency. Contributing to capacity management, load testing, and incident response improvements. Improving observability, measurement and diagnostics.

3. Collaboration and Process Improvement: Collaborate closely with cross-functional teams, contributing expertise to improve operational processes and product reliability. Sharing and influencing best practices and tooling across engineering teams to improve resiliency and reliability by advising on the design of core infrastructure and products to allow Rencore Software to scale for future growth while still providing the best experience for our existing customers. - Establishing and maintaining SLIs and SLO’s.

Our ideal candidate

  • You have been working as an SRE for at least four years and are proficient in infrastructure in establishing SLIs/SLOs.
  • Strong programming skills in scripting languages such as Powershell.
  • Ability to self-organize, collaborate asynchronously, and communicate effectively.
  • Enthusiasm for documentation, continuous learning, and anything SRE-related.
  • Proactive attitude towards issue resolution and improvement initiatives.
  • Familiarity with Azure technology such as container instances, web apps, storage accounts.
  • Previous exposure to production databases and operational best practices, especially PostgreSQL.
  • Proactively addressing system scalability and performance challenges.
  • Sharing domain knowledge through documentation, demos, technical presentations, and incident reviews.
  • Proactive in reducing operational toil through automation and observability tooling.
  • Has perfect written and verbal English communication skills, German is a plus.
Why us?
Rencore offers

  • Exciting job, technical challenges, space for ideas and innovations.
  • Opportunity to continuously learn new things and develop yourself personally and professionally.
  • Balanced working environment (home office or optional Munich office - flexible working hours).
  • Work life balance.
  • Unlimited vacation and a paid leave on your birthday.
  • Possibility of workation.
  • We take care of your well-being with various offers.
  • Choice of your company laptop Windows or Apple.
  • You are part of a first-class international and distributed team (business language English).
  • Competitive Compensation.
If you’re seeking to make an impact with a team of professionals, who take on change as a challenge, and strive to bring new ideas to life, this could be you.

Let's make this happen! – Apply!
About us
Rencore is a B2B software company providing award-winning solutions essential for organizations to stay in control of Microsoft Office 365, SharePoint, Teams, Azure and the Power Platform. We empower organizations to identify, manage and mitigate the risks of uncontrolled platform growth and customization by providing invaluable insights, advice, and tools to scale operations through automation. We believe in non-hierarchical structures, empowerment and open communication. Our Team of 50 highly dedicated and motivated team members (internally called Team Awesome) do everything to enable us to enter Mach 1 speed. We are a diverse workforce working out of 9 countries, where collaboration and communication are paramount. Our people enjoy a good laugh, Bavarian pretzels and strive to win.


We at Rencore firmly believe that governance can be fun! That's why we develop tools that help our customers to easily identify, manage and mitigate the risks of uncontrolled cloud growth by providing invaluable insights, advice, and empowering them to act.