Terminal Operations Manager (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As a Terminal Operations Manager, you will be part of our Operations Team, taking ownership of the day-to-day management of our terminal(s), ensuring smooth coordination of arrivals, departures, staff, and vendors. You will play a key role in guaranteeing safety, efficiency, and service quality at the terminal, while providing data-driven insights that support better decision-making across the operation.

This role requires strong leadership, hands-on problem-solving skills, and the ability to manage multiple stakeholders in a fast-paced, operational environment.

About the Role

• Manage payments to terminal service providers.
• Coordinate bays, platforms, and scheduled arrivals and departures.
• Coordinate terminal staff (assistants, supervisors, support staff), including payroll, schedules, and incident tracking.
• Oversee general terminal administration: supplies, access control, maintenance, safety and security, cleaning, and local vendors.
• Manage auxiliary services, cleaning, and bus maintenance coordination.
• Oversee inventory management.
• Generate weekly and monthly reports on incidents, billing (payment status, pending items, discrepancies), operations, and inventory.
• Build tracking dashboards to support decision-making.
• Provide insights on recurring incidents by business partner, route, unit, or technology.

About You

• Proven experience in staff leadership and people management.
• Experience implementing and monitoring training programs and safety procedures.
• Strong ability to work with external and internal stakeholders.
• Experience in budget management and financial reporting.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.
• Personal initiative, resilience, and a self-driven, goal-oriented working attitude.
• Ability to adapt quickly in a fast-paced, operational environment.
• Fluency in English is required.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!